Current Opportunities

This is an opportunity to join an insurance brokerage company that was recognized by US Business Insurance as having the number one Best Workplace Culture in the country.

• Play a vital role in the growth and perpetuation of a company.
• Become owners of a company that has developed a strong reputation in the industry.

The following details a general list of Duties, Qualifications and Abilities for this position.

The primary duties of the Risk Advisor consist of:

• Create your Personal Excellence Plan with the Sales Manager and President.
• Identify, develop and nurture relationships with prospects and centers of influence.
• Leverage a system to maintain contact and add value to prospects, centers of influence and clients on a consistent basis.
• Deliver sales presentations to prospects and clients on new and renewal business.
• Adhere to Cavignac’s TotalRISK Approach sales process.
• Provide risk management/loss prevention advice to prospects and clients.
• Cross-sell the agency’s services.
• Ask for referrals from centers of influence and clients to generate new business.
• Participate in team sales situations with other Risk Advisors and support personnel.

• Proactively work on upcoming renewals to ensure services are completed in an accurate and timely manner.
• Assist in marketing accounts when having key relationships and/or product expertise.
• Review proposals prior to meeting with clients.
• Work with the team to design insurance plans and recommend coverages to clients.
• Document all material conversations in Epic with insureds and/or carriers regarding coverages and exposures.
• Maintain accurate client information while adhering to company SOPs.
• Resolve claim, billing and late premium problems while accurately documenting in Epic with service records (when required).
• Work with the team to ensure coverage adequacy and identify Cavignac resources needed to service client needs.
• Develop a profitable book of business for the agency and carriers.

• Execute the Personal Excellence Plan to ensure that the objectives are achieved.
• Take initiative for learning and improving technical and sales skills regularly.
• Attend and participate in sales meetings.
• Manage workload and relationships while consistently hitting monthly sales goals.
• Attend client related professional association events along with insurance association and company events.
• Understand and comply with agency SOPs, Customer Service Standards, and the Employee Handbook.
• Deliver presentations for professional associations, community events, partner webinars, etc.
• Join and participate in non-profit organizations throughout the community and sit on at least one Community Board.
• Maintain positive relationships with Cavignac employees and partners.

• Must hold and maintain current California Property & Casualty License.
• 4+ years experience as a Property & Casualty Risk Advisor (Preferred).
• Proven success record in achieving sales objectives and numbers.
• Attained a Bachelor’s Degree (Preferred).

• You lead through your actions and embrace your responsibilities.
• You’re a continuous learner who is always seeking to improve.
• You put the team first and create ways to make your peers better.
• You deliver an exceptional level of service to those you work with.
• You have strong interpersonal skills and thrive in a team environment.
• You’re an effective communicator; both written and verbal.
• You’re great with attention to detail and produce high-quality work.
• You grasp complex issues and establish solutions to address them.
• You thrive in situations that require negotiation and influence.
• You’re able to effectively manage a sizable and demanding workload.
• You’re a self-starter who is always proactive and responsive.
• You consistently meet deadlines and are dependable.
• You excel in servicing clients and putting their needs first.
• You have a positive attitude and an unrelenting work ethic.

This is an opportunity to join an insurance brokerage company that was recognized by US Business Insurance as having the number one Best Workplace Culture in the country.

• Play a vital role in the growth and perpetuation of a company.
• Become owners of a company that has developed a strong reputation in the industry.

We recognize that you’ll come to us with insurance knowledge. Yet we’ll make sure you get all the training, resources and support needed to learn the Cavignac Way. All of which will put you in the best position to excel as a Risk Advisor and achieve your objectives throughout your career.

The following details a general list of Duties, Qualifications and Abilities for this position.

The primary duties of the Risk Advisor consist of:

• Create your Personal Excellence Plan with the Sales Manager and President.
• Identify, develop and nurture relationships with prospects and centers of influence.
• Leverage a system to maintain contact and add value to prospects, centers of influence and clients on a consistent basis.
• Deliver sales presentations to prospects and clients on new and renewal business.
• Adhere to Cavignac’s TotalRISK Approach sales process.
• Provide risk management/loss prevention advice to prospects and clients.
• Cross-sell the agency’s services.
• Ask for referrals from centers of influence and clients to generate new business.
• Participate in team sales situations with other Risk Advisors and support personnel.

• Proactively work on upcoming renewals to ensure services are completed in an accurate and timely manner.
• Assist in marketing accounts when having key relationships and/or product expertise.
• Review proposals prior to meeting with clients.
• Work with the team to design insurance plans and recommend coverages to clients.
• Document all material conversations in Epic with insureds and/or carriers regarding coverages and exposures.
• Maintain accurate client information while adhering to company SOPs.
• Resolve claim, billing and late premium problems while accurately documenting in Epic with service records (when required).
• Work with the team to ensure coverage adequacy and identify Cavignac resources needed to service client needs.
• Develop a profitable book of business for the agency and carriers.

• Execute the Personal Excellence Plan to ensure that the objectives are achieved.
• Take initiative for learning and improving technical and sales skills regularly.
• Attend and participate in sales meetings.
• Manage workload and relationships while consistently hitting monthly sales goals.
• Attend client related professional association events along with insurance association and company events.
• Understand and comply with agency SOPs, Customer Service Standards, and the Employee Handbook.
• Deliver presentations for professional associations, community events, partner webinars, etc.
• Join and participate in non-profit organizations throughout the community and sit on at least one Community Board.
• Maintain positive relationships with Cavignac employees and partners.

• Must hold and maintain current California Life and Health License.
• 4+ years experience as an Employee Benefits Risk Advisor (Preferred).
• Proven success record in achieving sales objectives and numbers.
• Attained a Bachelor’s Degree (Preferred).

• You lead through your actions and embrace your responsibilities.
• You’re a continuous learner who is always seeking to improve.
• You put the team first and create ways to make your peers better.
• You deliver an exceptional level of service to those you work with.
• You have strong interpersonal skills and thrive in a team environment.
• You’re an effective communicator; both written and verbal.
• You’re great with attention to detail and produce high-quality work.
• You grasp complex issues and establish solutions to address them.
• You thrive in situations that require negotiation and influence.
• You’re able to effectively manage a sizable and demanding workload.
• You’re a self-starter who is always proactive and responsive.
• You consistently meet deadlines and are dependable.
• You excel in servicing clients and putting their needs first.
• You have a positive attitude and an unrelenting work ethic.

The Client Administrator (CA) assists the client service team in servicing and retaining of Commercial Accounts. They work to ensure that client retention goals are met by responding promptly to requests per service standard timelines.

The following is illustrative of the general activities of this position and does not reflect each and every task this position may undertake. Training and resources will be provided to assure the employee is able to accomplish what is required.

The following details a general list of Duties, Qualifications and Abilities for this position.

The primary duties of the Commercial Client Administrator consist of:

• Responsible for account servicing needs during the policy year including but not limited to: binders, certificates, evidence of property, auto ID cards, motor vehicle records, endorsements, invoicing, audits, claims, cancellations, policy checks, etc.
• Assist Client Managers with insurance reviews.
• Compare the insurance requirements to the coverages on the existing program.
• Obtain quotes on coverages needed to comply with contract insurance requirements.
• Assist Client Managers in the renewal and new business processes including: Order loss runs from insurance carriers; Request or process binders, auto ID cards, invoices and finance agreements; Assist in other renewal and new business tasks as assigned by the Client Manager.
• Responsible for integrity of policy data on Agency Management Systems.
• Comply with and follow corporate workflow procedures and guidelines.
• Provide outstanding customer service and teamwork and seek to improve whenever possible.

• This position does not have supervisory responsibilities.

• High school diploma or general education degree (GED)
• Bachelor’s Degree (Preferred)
• Current California Insurance License (Preferred)
• Proficiency of PC Applications (MS Office and EPIC)

This position requires use of the following software or applications:

• Word Processing, Spreadsheets, Internet, Email

• Current or obtain California Property & Casualty Insurance License
• Actively pursue industry designation of CISR

• You lead through your actions and embrace your responsibilities.
• You’re a continuous learner who is always seeking to improve.
• You put the team first and create ways to make your peers better.
• You deliver an exceptional level of service to those you work with.
• You have strong interpersonal skills and thrive in a team environment.
• You’re an effective communicator; both written and verbal.
• You’re great with attention to detail and produce high-quality work.
• You grasp complex issues and establish solutions to address them.
• You thrive in situations that require negotiation and influence.
• You’re able to effectively manage a sizable and demanding workload.
• You’re a self-starter who is always proactive and responsive.
• You consistently meet deadlines and are dependable.
• You excel in servicing clients and putting their needs first.
• You have a positive attitude and an unrelenting work ethic.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

• Monday to Friday

• Bonus opportunities
• Commission pay
• Signing bonus

Work Location: Hybrid remote in San Diego, CA 92101

The Client Administrator (CA) position in the Employee Benefits Department assists the Client Manager (CM) with daily service activities for each client’s benefit offerings. The CA will be familiar with all of the CM’s clients and is responsible for seeing that the client is well served. It is mandatory that CA have solid knowledge of and adhere to the agency Standard Operating Procedures (SOP) manual. This individual must also hold a current California Life & Health Insurance License. Unlicensed applicants will have the opportunity to obtain licensure as part of the training and onboarding process.

The following is illustrative of the general activities of this position and does not reflect each and every task this position may undertake. Training and resources will be provided to assure the employee is able to accomplish what is required.

• Assume full responsibility for services of assigned customer accounts, process and follow up on new hire enrollment forms, request for coverage change and terminations.
• Assist with completion of RFP’s and prepare quotations for new or renewal coverage, responsible for finalizing applicant information; transmission to carrier and subsequent status follow-ups.
• Prepare open enrollment material and order supplies from carriers.
• Preparation of spreadsheets, presentations and proposals for new and renewal business. Preparation materials for open enrollment meetings and assist with meetings when requested.
• Responsible for integrity of policy data on Agency Management Systems and creation of new client account.
• Manage all claim inquiries, billing discrepancies and delinquent premiums. Manage COBRA Administration questions and carrier updates.
• Respond to calls within 24 hours, providing outstanding customer service and teamwork and seek to improve whenever possible.
• Inform or involve the CM with “in-flight emergencies” as necessary, as they occur.

• Bachelor’s Degree (Preferred)
• Current California Life & Health Insurance License (Preferred)
• 2+ Years Employee Benefits Experience (Preferred)
• COBRA and HIPAA Knowledge
• Proficiency of PC Applications (MS Office and EPIC)

Summary

The Personal Lines Client Manager (CM) is the customer’s main contact person in the agency. The CM must become familiar and build relationships with all of his/her clients and is responsible for service provided to the assigned customer accounts, ensuring that the client is well served.

Essential Duties & Responsibilities

Daily servicing of clients will include addressing various coverage issues and working with a personal lines producer(s) in handling all the inside service work associated with the client’s program, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies and assisting with claims.

Enter clients, policies, and activities in the agency management system and attach all carrier and client-related correspondence

• Document all conversations in the agency management system
• Keep current with all carriers underwriting requirements and market availability
• Quote all lines of business with all carriers via the carriers’ online quoting systems and communicate with underwriters, as needed
• Prepare Acord applications in Epic and submit to our wholesale partners
• Prepare proposals
• Prepare applications and bind coverage
• Conduct stewardship meetings to successfully onboard new clients
• Oversee the renewal process, including filling out renewal questionnaires, processing the renewal packets, and setting up and conducting renewal meetings.
• Discuss coverage issues with clients
• Process new and renewal policies (review policies to determine accuracy in issuance)
• Process endorsement requests via the carriers’ online systems or submit endorsements to the insurance company
• Run motor vehicle reports
• Issue auto ID cards
• Set up and/or modify billing plans, handle billing problems and process payments, as necessary
• Prepare agency-bill invoices and follow up on client payments
• Process Evidences of Insurance
• Report new claims and assist, as needed
• Process cancellations
• Provide guidance to Client Administrators
• Follow all steps of the Personal Lines Standare Operating Proceduress
• Prioritize activities and follow the Perfect Day Schedule

Minimum Qualifications

Experience

• 3 or more years of experience in Personal Lines client management
• CA Property and Casualty License

Knowledge, Skills and Abilities

• In depth knowledge of insurance coverages and an ability to communicate this clearly to clients and underwriters, both verbally and in writing
• Produce quality work. Gather all the information needed to underwrite a risk at one time. Quotes are complete and accurate the first time. All work is proofed before submission.
• Must understand marketplace trends and best practices to meet clients’ needs. Solution oriented.
• In depth knowledge of risk management devices and services for clients and their homes and the ability to communicate those services and products
• Responsive. Return calls and act on emails in a timely manner.
• Show initiative. Resourceful and ability to research.
• Strong written and verbal communication skills
• Ability to prioritize and self-manage work load
• Dependable and able to meet deadlines.
• Good mathematical skills
• Strong negotiating skills
• Strong organizational skills
• Excellent customer service skills
• General business knowledge in the areas of estate planning, property titling, wealth management and business ownership
• Proficiency in Word, Excel, PowerPoint, and Applied (preferred)

“There is a very high level of professionalism here (attention to detail, product and industry knowledge, high expectations, etc). As a new employee that has spent time at other agencies, I can tell you that this is not the norm and it’s something that I’ve missed. When you are surrounded by people working at a high level, you are held to a higher standard, and you push yourself to meet, and then exceed those expectations. That kind of attitude/approach is infectious and makes coming to work more meaningful.”

– Cavignac Team Member

Job Type: Full-time

Salary: $65,000.00 – $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities
• Commission pay

Work Location: Hybrid or Remote